Layout Account and Data Deletion

Last updated: October 3, 2026

Layout is provided by MZRS. You can delete your account in the app or contact us to request deletion. You can also request deletion of specific data while keeping your account.

Delete your account in Layout

1. Sign in to Layout.
2. Open Settings, then Profile.
3. Select Delete account permanently.
4. Follow the confirmation prompts and wait for the result.

Deleting an account cannot be undone. If deletion reports a failure, do not assume the account has been deleted; follow the app's retry instructions or contact us.

Request deletion without the app

Email mzrs.projects@gmail.com from the email address associated with your Layout account. Use the subject Layout account deletion request and identify the account you want deleted. Do not send your password. We may ask you to verify account ownership before completing the request.

To keep your account but request deletion of particular information, use the subject Layout data deletion request and describe the information, such as saved plans, profile preferences, or feedback. You can also manage saved plans and preferences directly in the app.

What account deletion removes

Layout's account deletion process removes the authentication account and associated account data, including profile/contact information, saved plans, account-owned hosted shares, saved account preferences, account-associated planning and feedback records, and Layout booking records.

The app also clears the account's local Layout data and scheduled Layout reminders on the device where deletion is completed. Other offline devices may still hold cached information until they reconnect or their app data is removed.

What can remain

• A deletion receipt contains hashed identifiers and completion status to reconcile an interrupted request. It is given a 30-day expiry; expired receipts are removed by subsequent cleanup.
• Hashed request-limit counters and provider caches that are not owned by an account use separate cleanup. Infrastructure logs and backups follow their service retention settings.
• Copies of shared plans already imported by other people, messages, exported files, and calendar entries remain outside the deleted account.
• A reservation or ticket purchased through an external provider is a separate relationship. Deleting Layout data does not cancel it or remove that provider's records.

Contact us if you need help identifying or requesting deletion of information beyond the in-app process. We do not describe account deletion as an immediate erase of every third-party record or backup.

Read the Layout Privacy Policy for the data used by planning, AI, location, sharing, and other features.